E-Ticketing Platform

How the E-Ticketing Platform Can Streamline Operations in the Oil and Gas Industry

In the oil and gas industry, managing the complexities of field operations, invoicing, and cost tracking is essential for success. This is where an E-Ticketing Platform can make a significant impact. Providing a digital solution for LEM (Labor, Equipment, Materials) Tickets and Reclamation Service Companies, it helps automate and streamline tasks that are traditionally done manually, reducing errors and saving time.

Real-World Scenario: A Day at a Reclamation Service Company

Imagine you're working for a reclamation service company in the oil and gas industry. Your company is responsible for cleaning up oil spills, repairing pipelines, and maintaining equipment. Here's how the E-Ticketing Platform would be used in the day-to-day operations:

1. Rate Groups/Price Sheets

You start your day by checking the Rate Groups/Price Sheets within the E-Ticketing Platform. These define the prices for different services, like labour, equipment, and materials. For example, cleaning services might cost $100/hr, while equipment like bulldozers costs $500/day.

Real-World Example: You're assigned to clean up an oil spill, and the E-Ticketing Platform shows $100/hr for labour and $500/day for the bulldozer.

2. Tickets (Labor, Equipment, Materials, 3rd Party Charges)

As a field technician, you and your team go to the worksite, and you begin logging everything used during the day—hours worked, equipment used, materials consumed, and any third-party services (like hauling away waste). These are all recorded on field tickets in the E-Ticketing Platform.

Real-World Example: You worked 8 hours, used 4 barrels of cleaning chemicals (materials), and rented a bulldozer. All of these are logged into a ticket using the E-Ticketing Platform.

3. AFEs/POs, Jobs, Field Tickets, and Invoicing

AFEs/POs (Authorization for Expenditures/Purchase Orders) are used to track the budget for the project.

Jobs are specific tasks or work orders, such as cleaning a certain area or replacing pipeline segments.

Field Tickets are the official documentation of work done, which is then used to create invoices for billing.

Invoicing is the process of summarizing tickets to bill customers for services provided.

Real-World Example: The AFE for your reclamation job includes $2,000 for labor, $500 for equipment rental, and $300 for materials. As you finish the work, you generate a field ticket, which later gets converted into an invoice for the customer via the eticketing platform.

4. Roles

Different staff members have different roles:

Office Staff: They process and approve tickets, manage invoices, and ensure everything is recorded correctly in the E-Ticketing Platform.

Administrators: Oversee the system and workflows, setting permissions and managing overall operations.

Field Staff: You and your team log hours, equipment, and materials in the E-Ticketing Platform during the job.

Ticket/Invoice Approvers: Managers who approve tickets before they are converted into invoices.

Real-World Example: After completing a job, you submit your ticket via the E-Ticketing Platform. Your supervisor reviews and approves it before it's invoiced.

5. Workflow for Tickets

Tickets follow a specific workflow:

Field staff create the ticket after a job is done.

Approvers review and approve the ticket for accuracy.

The ticket is then used for invoicing or further processing, such as payroll.

Real-World Example: After finishing a full day of work, you create a ticket. Your supervisor checks it, and if everything is correct, they approve it in the E-Ticketing Platform. The office staff then generates the customer invoice.

6. Offline Capability

Sometimes, you're working in remote locations with no internet. The E-Ticketing Platform allows you to work offline, and once you're back online, your data syncs automatically.

Real-World Example: You're in a remote area with no signal, but you can still log your hours and materials on the eticketing platform. Once you return to the office, everything uploads automatically.

7. Estimate vs. Actuals Reports

This feature allows you to track whether the actual costs of a project align with the budgeted costs (Estimate vs. Actuals). This report helps you see the difference between what was planned (AFE/PO) and what was actually spent.

Real-World Example: Your team was supposed to spend $2,000 on labor and $500 on equipment for a job, but you end up spending $2,500 and $600, respectively. The Estimate vs. Actuals report helps managers understand why costs were higher and adjust future budgets.

8. Integration with Ecommerce Portals

The E-Ticketing Platform integrates with ecommerce portals, making it easy to purchase equipment, materials, or services directly through the system.

Real-World Example: If your team needs more cleaning chemicals, you can order them directly through the platform, and it will automatically update your ticket and purchase order.

9. Convert Tickets to Invoice (Coming Soon)

The E-Ticketing Platform will soon allow you to convert tickets directly into invoices, reducing paperwork and human error.

Real-World Example: After a job, your ticket automatically converts into an invoice, which is then sent to the customer for payment.

10. Labor and Equipment Hours Reports
for Payroll

At the end of the week, the Labor Hours report provides details on how many hours each worker logged. The Equipment Hours report shows how much time each piece of equipment was used.

Real-World Example: You worked 40 hours during the week, and the eticketing platform generates a payroll report based on those hours. Equipment used is also tracked for billing or maintenance purposes.

11. Duplicate Tickets (Current Day Charges for Next Day)

This feature is useful for long-term projects where you need to manage charges for multiple days. It avoids duplicate tickets when work spans multiple shifts or days.

Real-World Example: You're working on a pipeline project. The equipment rental charges you incur today are carried over to the next day’s ticket, avoiding duplicates in the E-Ticketing Platform.

12. % Allocation of Charges to Jobs

For projects with multiple segments or cost centers (like a pipeline with several work areas), the E-Ticketing Platform helps allocate a percentage of charges to each segment.

Real-World Example: If you worked on three pipeline segments, the platform automatically allocates a percentage of the labor, equipment, and materials charges to each segment.

13. Improved Payroll Management

With accurate reports of labor hours and equipment usage, payroll can be processed more efficiently, ensuring employees are paid correctly and on time.

Real-World Example: The E-Ticketing Platform ensures that all workers’ hours are logged accurately, reducing the risk of under- or overpayment.

14. Increased Productivity and Savings

By eliminating manual, paper-based processes, the E-Ticketing Platform saves time and reduces errors. With features like ticket-to-invoice conversion and direct integration with ecommerce portals, the platform helps streamline operations and reduce administrative overhead.

Real-World Example: Instead of manually tracking materials and hours, everything is entered and tracked in real time, reducing the time spent on administrative tasks.

Key Benefits of the E-Ticketing Platform for the Oil and Gas Industry:

Efficiency and Time Savings: Automated ticketing, invoicing, and payroll reduce manual tasks and speed up processes.
Accuracy: Automatic data logging and ticket approvals ensure fewer errors in billing and payroll.
Cost Management: The platform helps track actual costs versus estimated costs for better financial control.
Improved Billing and Invoicing: The E-Ticketing Platform streamlines the invoicing process, reducing errors and speeding up customer billing.

Remote Accessibility: Offline capabilities enable field staff to log data even in remote locations without internet.

This E-Ticketing Platform helps companies in the LEM Tickets and Reclamation Service industries improve operational efficiency, reduce administrative costs, and increase billing accuracy. With features like automated ticket-to-invoice conversion and direct integration with ecommerce portals, this platform is a game changer for companies looking to improve productivity and streamline their processes.